Tag Archives: measurements

Measuring an Agile Product Owner

I went to a meeting last week and we were discussing how to measure a Product Owner.  The concept is completely understandable, but there was something about the meeting that didn’t sit well with me so I am devoting this blog to trying articulate my concerns and things that I think need to be considered.

The premise is sound  – how do you know if the Product Owner is leading you down the right path?  What if you build the wrong thing?  And how can you assess their mis-direction before precious time and resources are spent?

That is a 100% valid question and one that we should certainly spend time and thought to resolve.  The idea that there are ratio-driven metrics to measure the PO’s performance, though, seems counter-productive.

fignerpointing

Image Source: http://thoughtsonleadership.biz/three-fingers-pointing-back/

First, I think Product Owners have a very difficult job and I think very few people are naturally great Product Owners, if you go by the broad definition.  Product Owners are supposed to understand the market place, stay on top of the competition, interview current and prospective clients, and break down all of that data into meaningful features that will be delivered in order to drive the most business value.  They are also supposed to be experts at writing user stories, adding acceptance criteria, understanding at least some level of the technical details associated with the application, and they need to be decisive, informed and immediately available for the Scrum Team.  That is a tall order.  In fact, I recommend splitting the Product Owner’s responsibilities between the Product Owner and a Product Manager, as I referenced in a previous blog.